Dealer Services Phone Numbers
Wilmington: 302-576-5705
Delaware City: 302-832-5096
Dover: 302-857-4665
Georgetown: 302-853-1065
Dealer Email
DOT_MTRVDealerServicesHelpDesk@delaware.gov
Dealer Hours
Monday, Tuesday, Thursday & Friday 8:00-9:00 AM On Wednesdays dealers are able to pick up completed folders /or drop off folders for the dealer section. **No emergencies are processed on Wednesday.
News/Updates
-
Dealer Lease Power of Attorney Change
Leased vehicles submitted with a bill of sale date after May 31, 2023, must meet the POA requirements from November 2022. Please see the POA notice from November 2022 to ensure that your paperwork submitted will meet the requirements. We will no long ...More
Leased Vehicles POA Requirements -
Customer Contact Information Requested
Please ensure you are providing your customer’s email address and/or phone number on the MV212 or on the bottom of the Delaware title at the time of submission to the DMV. This information is vital in order for customers to receive registration re ...More
-
Dealer Drop Folder Assistance
We are in the process of training new employees and could use your assistance. Please continue to drop your folders with up to five pieces in each folder. Please create individual folders for Delaware titles, MSOs, and Out-of-State titles. This will ...More
Dealer Drop Folder Assistance Requested -
Email Box
Please use the following Email box for all correspondence to the dealer section. Dealers help desk, dealer renewals questions/concerns and dealer new application questions/concerns dot_mtrvdealerserviceshelpdesk@delaware.gov ...More
-
Affidavit of Correction
Dealers - Please use the affidavit of correction instead of letters of correction. The affidavit will be required on all deals with a purchase date of December 1st and after. ...More
Affidavit of Correction -
POA Requirements
Please see the attached requirements when submitting dealer work with a POA. Effective December 1st deals submitted will need to comply. Thank you all in advance. ...More
POA REQUIREMENTS -
Dealer Overnight Changes
EFFECTIVE November 3, 2022 UPDATED March 21, 2023 Dealerships may submit a piece as an overnight that was delayed for more than 60 days by a lien holder. Please validate that the lien was released within the last 15 days and that the bill of sale ...More
Dealer Overnight Changes -
One in the Same letters
Attention Dealers & Licensing Agents: The Delaware Division of Motor Vehicles (DMV) will no longer accept "one in the same" letters to connect dealership name and addresses on a bill of sale, MSO, title, odometer statement, and power of attorney. ...More
-
Odometer Disclosures
Due to NHTSA regulation change on odometer disclosures, all model year 2011 and newer vehicles require odometer capture. ...More
Odometer Disclosure Exemption
Dealer Dropped Folders - Daily Updates
Location:
Date Currently Working On:
The dates are approximate based on a variety of factors
As Of:
Count Of Dealer Folders:
Delaware City
05/18/2023
05/31/2023
238
Dover
05/18/2023
06/02/2023
226
Georgetown
05/22/2023
06/02/2023
8
Wilmington
05/11/2023
05/30/2023
285
Please note: DMV is experiencing an increased volume of title submissions, which will affect processing times. We apologize for any inconvenience and appreciate your patience.